Adding group staff

You can add additional admins to your group so the work doesn't all sit with you. Only the primary group admin (GROUP_ADMIN role) can add staff — staff cannot add other staff.

Add a staff member

1. Open Staff in the Group Admin Portal sidebar.
2. Click Add Staff.
3. Enter their name, email, and phone number.
4. Choose which permissions to grant. (See What each permission means.)
5. Save.

What happens next

• The new staff member gets an email invite with a link to set up their access.
• They sign in with their phone number (OTP) and land in your group with only the permissions you assigned.

Edit or remove staff

• On the Staff page, click any staff row to edit their permissions.
• To remove a staff member, click the trash icon and confirm. They lose access immediately.

Auditability

• Every action a staff member takes is logged with their identity.
• If you ever need to know who issued a specific validation or approved a specific application, the record will show it.

Questions? Contact your Level Parking account manager.